Privacy Policy
Website: custombuiltcanvascanopies.co.za
Last Updated: 6 March 2026
1. Introduction
Custom Built Canvas Canopies (“the Company”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
This Privacy Policy explains how we collect, use, and protect personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.
By using this website, you consent to the collection and processing of your personal information as described in this policy.
2. Responsible Party
The responsible party for the collection and processing of personal information on this website is:
Custom Built Canvas Canopies
Business Owner: Kallie Koekemoer
📍 Address
10 Blenheim Rd
Pierre van Ryneveld Park
Centurion
South Africa
📧 Email
kallie@cbcc.co.za
📞 Phone
+27 83 303 0850
3. Personal Information We Collect
When you interact with our website, we may collect the following personal information:
Information You Provide
When you submit a contact form or enquiry:
Full name
Email address
Phone number
Message content
Any additional information you voluntarily provide
Technical Information
When visiting the website:
IP address
Browser type
Device type
Website usage data
Cookies and analytics information
4. How We Use Your Personal Information
Your personal information may be used for the following purposes:
Responding to enquiries submitted via the website
Providing quotations or information about our services
Communicating with customers regarding projects or orders
Improving the functionality and performance of the website
Protecting the website from spam or malicious activity
We do not sell, rent, or trade your personal information to third parties.
5. Sharing of Personal Information
Your personal information may only be shared:
With service providers who assist in operating the website (such as hosting providers)
Where required by law
To protect the legal rights of Custom Built Canvas Canopies
Any third-party service providers are required to comply with applicable privacy laws.
6. Storage and Protection of Information
We take reasonable technical and organisational measures to protect personal information from:
Loss
Misuse
Unauthorized access
Disclosure or alteration
Our website hosting provider and systems are secured to protect stored data.
7. Cookies and Website Analytics
This website may use cookies to improve user experience.
Cookies help us:
Understand how visitors use the website
Improve website performance
Analyse traffic patterns
Users may disable cookies through their browser settings, although this may affect website functionality.
8. Your Rights Under POPIA
Under the Protection of Personal Information Act, you have the right to:
Request access to your personal information
Request correction or deletion of your information
Object to the processing of your personal information
Withdraw consent for processing
Requests can be made by contacting us using the details below.
9. Retention of Personal Information
Personal information will only be retained for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
10. Third-Party Links
This website may contain links to third-party websites.
Custom Built Canvas Canopies is not responsible for the privacy practices or content of external websites.
Users are encouraged to review the privacy policies of those websites.
11. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy from time to time.
Updated versions will be published on this page and will take effect immediately upon publication.
12. Contact Information
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
Custom Built Canvas Canopies
📧 Email
kallie@cbcc.co.za
📞 Phone
+27 83 303 0850
📍 Address
10 Blenheim Rd
Pierre van Ryneveld Park
Centurion
South Africa